SUMMARY
The Operations lead will assist in overseeing retail dispensary operations which includes delivery, inventory, and sales operations for the retail cannabis dispensary. The Operations lead will assist in ensuring efficient and compliance operations and our delivery services, inventory systems, and sales activities maintain accuracy and integrity in line with state regulations and company standards.
· Aligns and complies with company policies, procedures, and values.
· Understands and adheres to all city and state cannabis regulations.
· Maintains professionalism in appearance, approach, and communication.
· Must be able to adapt to a changing work environment.
· Ability to work effectively with colleagues and other departments.
· Willingness to assist and support team members to achieve common goals.
· Ability to identify customer needs to match them with suitable products.
· Ability to use inventory management software and other retail tools.
· Excellent interpersonal and communication skills.
· Strong organizational and problem solving skills.
· Ability to multitask and prioritize in a fast-paced environment.
· Ability to provide a welcoming environment for all customers.
· Frequently : Walking, standing, grasping/gripping, bending/stooping/squatting, finger dexterity, POS input, coordination of hand and eye.
· Frequently : Face contact with customers and staff
· Occasionally: Reaching above shoulder height, lifting 50 lbs., ability to do push/pull motions.
· Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· High school diploma or GED
· Prior retail or customer service experience (1-3 years)
· Knowledgeable in Microsoft Word, with advanced knowledge in Excel
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