Job Description

Type: Full-Time, Permanent
Work Location: Local Travel (within Cook County)
Reports To : Team Lead Supervisor
Salary: $38,000 - $42,000 commensurate with experience

About Us
Grace Capita l, a lead investor in Essence Community Care , is a Chicago-based venture capital firm committed to leveraging technology and innovation to create meaningful change in underserved communities. We invest in transformative solutions that reduce community disparities in areas including education, infrastructure, housing and healthcare.

About the Role:
Essence Community Care , a portfolio company of Grace Capital , is recruiting a Bilingual (Spanish - preferred) Associate Community Outreach Specialist to join our growing team. In this role you will be able to support our programming with key organizations and the community. The best fit for the role will have some knowledge of social service benefits and the enrollment process, particularly with Medicaid Redeterminations. Overall, the ideal candidate will bring the following to the role:

Qualifications:
Required

• Fluent: English/Spanish
• 1-2 years of relevant experience with SDoH or Community Health Work (CHW))
• Must be able to respond sensitively and competently to the service population’s cultural and socio-economic characteristics
• Strong judgment and decision-making skills to advocate effectively for members best interests
• Must have access to a reliable vehicle, proof of insurance and valid driver’s license
• Basic computer skills and comfortable learning new technologies
• Excellent oral and written communication skills
• Strong interpersonal and critical thinking skills 
• Strong time management skills
• Must be able to pass a pre-employment background check, drug screening, and periodic random drug screenings
• The ability to work Saturdays 1-2 times a month or as needed

Preferred

• Associate’s degree in Human Services, Social Work, or related field
• 1+ years of relevant experience in the social service field
• Housing, government benefit applications, and complex case management
• CPR/First Aid certification

Responsibilities:

• Work collaboratively with leadership to provide in-person outreach at community events throughout the Cook County region
• Expand community knowledge of available resources/services
• Responsible for pre-screening/assisting members/patients with Medicaid redetermination application, information dissemination, and data tracking
• Educate members/patients about their eligibility for social service programs
• Assist all members and patients in a compassionate and professional manner
• Complete follow-ups with member or patient and referring entity to ensure the completion of services
• Keep impeccable notes on member/patient communication in all required systems
• Completes statistical data and required paperwork in a timely manner
• Meets with Supervisor for regularly scheduled supervision and attend scheduled team meetings
• Complete cross training for other staff within the Social Care Management team 
• Performs other duties as assigned by leadership

Benefits:

• Medical, Dental, and Vision Insurance
• Paid Time Off & 10 Paid Holidays
• Additional Financial Benefits (outside of Base Salary)
  • Annual Salary Adjustments (based on team member + company performance)
  • Spot Bonuses (at company discretion)
  • Year-End Bonus (based on team member + company performance)
  • Retention Bonus (based on team member + company performance)
  • Special Projects Bonus (based on participation + performance on ad hoc projects)
• Family Medical Leave
  • 6 weeks of STD (60% of salary) after being with the company for 18+ months
  • offer flexibility with schedules while you return to work​​​​​
• Mentorship & Management Training Program
• Professional development and training opportunities
• Hybrid work environment

Diversity & Inclusion

At Essence Community Care , a portfolio company of Grace Capital , we value diversity and endeavor to treat everyone with respect, regardless of their age, gender, race, ethnicity, or sexual, cultural, or ideological preferences.

Job Tags

Holiday work, Permanent employment, Full time, Local area, Saturday,

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