Requisition ID # 165300
Job Category: Information Technology
Job Level: Individual Contributor
Business Unit: Information Technology
Work Type: Hybrid
Job Location: Oakland
Department Overview
The Information Technology (IT) organization designs, develops, operates, and maintains the technology and telecommunications systems that enable PG&E to meet its commitment to providing safe, reliable, and affordable service to customers.
The Computer Information Systems (CIS) Application Operations team specifically is responsible for maintaining the continuous operation of the Customer Care and Billing (CC&B) application and its interfaces. In addition, the team facilitates all associated maintenance activities including deployment of new functionality, maintenance of the environment, and incident resolution. This is a 24/7 support team, and all team members participate in on-call duties.
Position Summary
PG&E is seeking an individual to provide senior level support for the mission critical CC&B application. The candidate must be able to engage with environment coordinators, managed services operations team and Enterprise Operations Center (ENOC) to provide knowledgeable, consistent, and timely daily support. The candidate will also participate in planning and scheduling monthly maintenance and providing front-line support for periodic incident response.
Duties will include:
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired in this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
A reasonable salary range is:Bay Area Minimum: $114,000.00
Bay Area Maximum: $182,000.00
This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.
Job Responsibilities
Qualifications
Minimum:
Desired:
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