Job Description

We're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today! Responsibilities:

• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
• Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Provide administrative support such as screening and making calls, booking appointments, etc.

Qualifications:

• High school diploma or equivalent required. College degree in finance or banking preferred
• Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• NMLS license or training is not required, but is desired
• Excellent customer service and communication skills and willing to go above and beyond for customers and team
• At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant

About Company: Join a seasoned mortgage professional with over 23 years of experience, from starting as a receptionist at a family-owned company to building success in Seattle's booming market. Known for a strong work ethic, warm personality, and proactive attitude, she has a large portfolio of happy clients and deep industry knowledge. She understands that buying a home is about creating a foundation for a family’s future, not just a transaction. Originally from Anchorage, Alaska, she values integrity, community, and dedication. If you’re motivated, eager to learn, and want to support a leader who combines expertise with genuine care, this is an exciting opportunity to grow and make an impact in a supportive team environment.

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