IT Business Systems Analyst- Salesforce User Experience Job at VDart Inc, Juno Beach, FL

U0xseTRFZDVIT1EveVlBNFRrdFpHbnZ2TFE9PQ==
  • VDart Inc
  • Juno Beach, FL

Job Description

Job Title: IT Business Systems Analyst- Salesforce User Experience
Job Location: Juno Beach
Job Type: Long-term Contract

Human-Centered Design (HCD) Contractor (Salesforce)

About the Role

We are seeking a passionate and skilled Human-Centered Design (HCD) Contractor to act as the primary point of contact between our business and IT partners. This individual will contribute to Salesforce-related projects by leveraging expertise in HCD practices and methodologies. The role requires a strong understanding of both HCD principles and Salesforce to deliver user-centric solutions that align with business goals.

Key Responsibilities

  • Lead and participate in experience benchmarking and usability testing to ensure Salesforce solutions meet user needs.
  • Conduct user and channel behavior analysis to inform design decisions.
  • Perform qualitative and quantitative research to gather actionable insights.
  • Develop personas and journey maps that reflect user needs and expectations.
  • Identify and address challenges through root cause analysis.
  • Collaborate on experience blueprinting and value modeling to enhance solution impact.
  • Facilitate design thinking workshops and co-creation sessions with stakeholders.
  • Synthesize insights and present findings to business and IT partners.
  • Create and iterate on storyboards and concepts to visualize ideas and designs.
  • Serve as a bridge between business stakeholders and IT, ensuring Salesforce projects are user-centric and technically feasible.

Qualifications

  • Proven experience in Human-Centered Design (HCD) and Salesforce projects.
  • Strong expertise in HCD methodologies such as design thinking, experience blueprinting, and insight synthesis.
  • Familiarity with Salesforce functionalities, workflows, and user experience best practices.
  • Experience conducting usability testing and using research methods to validate designs.
  • Ability to communicate effectively and collaborate with cross-functional teams, including business and IT stakeholders.
  • Hands-on experience with Figma and Salesforce Lightning Design.

Job Tags

Long term contract, For contractors,

Similar Jobs

U.S. Department of Veterans Affairs

Addiction Medicine Physician (Psychiatrist), Residential (RRTP) Job at U.S. Department of Veterans Affairs

 ...Responsibilities This Psychiatrist provides psychiatric and Addiction Medicine care to a vulnerable population of Veterans receiving residential...  ...RRTP). VA offers a comprehensive total rewards package. VHA Physician Total Rewards. Education Debt Reduction Program (Student... 

Kelly Services

13718 - Kelly Education Onsite Recruiter - Fort Lauderdale, FL Job at Kelly Services

 ...Together we change lives. Kelly is a team of experts driven by our belief that the impact of the right person in the right job is...  ...Skills: Excellent verbal and written communicator Customer service focus MS Office to include Word, Excel, and PowerPoint Valid... 

Girl Scouts of Colorado

Summer Camp Cook/Chef - Tomahawk Ranch Job at Girl Scouts of Colorado

 ...Residential Camp Cook/Chef - Tomahawk Ranch Are you looking for a full-time, part-time, or temporary summer job? Come work for Tomahawk Ranch's commercial kitchen! We are hiring hard working and dedicated staff for weekends, and seasonal work! General Duties:... 

Globe Life AO

~Remote Customer Service Rep - No Experience Needed | Flexible Hours | Full Training Job at Globe Life AO

 ...Customer Service & Benefits Advisor Full-Time or Part-Time | No Experience Needed | 100% Work from Home $60,000 $150,000+ per year...  ...work in the U.S. Apply Today If you're looking for a high-paying remote opportunity with real career growth and work-life... 

Guidant Financial

Senior Content and Brand Strategy Manager Job at Guidant Financial

 ...This is a fully and permanently remote work from home opportunity with a growing and stable...  ...leadership in accordance with our strategic marketing plan. If you're a creative storyteller...  ...engagement. Create captivating social media posts, visuals, and advertising...