Job Description

Job Description

Job Description

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

We encourage you to apply if your qualifications and experience are a good fit for any of our openings.

Your role:

We are seeking a new member to join our diverse team and lead the HR function at our state-of-the-art Executive Briefing Center, located in the heart of Midtown. In this role, you will collaborate with some of the brightest minds in the industry as they work to develop and promote a world-class product for our customers.

As the HR Manager, you will be dedicated to excellence, playing a crucial role in cultivating and advancing Global Relay's culture and organizational processes. You will take charge of all aspects of the HR function and work to significantly enhance employee engagement.

Are you up for the challenge?

As an experienced HR pro, you recognize people are a company's most valuable asset. You are a business entrepreneur at heart. Above all, you understand the importance of balancing HR and business. You have a thorough knowledge of legislation and standard processes, but you also understand the considerations and flexibility required when dealing with the gray.

You are proactive, resourceful, tech-savvy and comfortable thinking outside the box. You have a sense of urgency and enjoy being pulled in many different directions. You thrive when driving forward initiatives in a high-energy environment. You can see yourself being part of a top-notch global team that takes serious responsibility and pride for their work – without taking themselves too seriously. This is a true HR business role, if you are up for the challenge, apply today and see for yourself.

Your job:

• Oversee US HR and collaborate with Global Relay's HR leaders in Canada and the UK to ensure consistent practices across the organization
• Drive HR standardizations, processes and efficiencies across departments
• Ensure managers are educated to execute on HR practices, processes, and systems
• Drive management's ownership for managing and developing their own teams
• Work proactively with managers and leaders to evaluate and prepare for future recruitment needs
• Assist managers to foster a high performing and results-driven culture by being able to manage performance and provide real time feedback
• Work with and advise managers on navigating and managing complex employee relation issues
• Coordinate and process leave of absences according to Global Relay policies
• Oversee Global Relay's performance management process and escalate potential issues to the VP of HR as required
• Manage employee relations issues and conduct workplace investigations, escalate potential issues to the VP of HR as required
• Act as a trusted advisor with stakeholders by building rapport and good working relationships with all levels of management
• Analyze, identify, and forecast any pertinent problems and provide recommendations on appropriate course of action to the VP of HR
• Identify improvement opportunities (e.g. process or system improvements) and propose solutions and timelines
• Ensure HR-related information is up to date for employees (internal Wiki, employee guide, etc.) and propose updates/improvements to existing HR policies
• Ensure US employment legislation is updated and rolled out to the business
• Build and manage the US HR team as the company grows. Provide line management for the US HR team including regular reviews, acting as the go-to resource and providing day-to-day supervision
• Collaborate closely with the payroll team to provide timely updates on behalf of HR
• Administer benefits policies and programs for our US employees to ensure appropriate enrolment
• Process HR documentation including offer letters, onboarding/offboarding documents, contractual agreements, employment verification letters, etc.
• Facilitate New Hire Orientation and onboarding activities, as well as exit interviews and related activities that are part of the off-boarding process
• Work with the Recruitment team to provide support in the recruitment process: developing and maintaining job descriptions/postings, conducting interviews, and extending job offers.
• Be an avid brand ambassador by organizing, identifying, and representing Global Relay at industry events such as recruitment events and company information sessions
• Create and analyze reports based on HR metrics as required, specifically detailing the effectiveness of current HR programs and processes
• Provide support for the immigration process, including new hire requirements, as well as ongoing visa applications for new and existing employees
• Support strategic global HR initiatives, including research, ownership, and participation in the development, implementation, and maintenance of initiatives
• Assist with ad hoc special projects as required

About you:

• 8+ years of experience in progressive HR positions with excellent business acumen and a proven track record of leadership
• Completion of post-secondary studies, with focus in Human Resources or Business
• Solid knowledge of US HR standards and best practices
• Solid working experience with systems such as: HRIS, ATS or other databases, as well as advanced skills in MS Office Suite (Word, Excel, Outlook)
• Experience in design and implementation of HR systems is an asset
• Flexibility and demonstrated ability to take initiatives; comfortable working in a fast-paced environment with changing priorities
• Strong experience in project management and working with moving timelines
• Keen attention-to-detail, responsive with strong written, verbal, and interpersonal communication skills
• Strong critical thinking, analytical and problem-solving skills
• Proven ability to build trust with all levels of employees within the organization
• Proven record of taking responsibility and using good judgment, including exercise of discretion and confidentiality
• Comfortable navigating through ambiguity
• Work experience in high tech industry is an asset
• The Senior Professional in Human Resources (SPHR) certification is an asset
• Knowledge or experience in US immigration policies is highly desirable

Compensation:

Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage, short-term and long-term disability insurance, and a health spending account. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k) retirement plan with company contribution matching.

For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team!

New York - Base Salary Range:

$110,000—$135,000 USD

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit

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