Hotel Booking Agent (Remote) Job at Po Enterprises, Madison, WI

UzdwMTZFMTBGT1k5eW9JM1NVOVlHWDNz
  • Po Enterprises
  • Madison, WI

Job Description

About the Role:

We are seeking a motivated and detail-oriented Remote Hotel Booking Agent to join our dynamic team. This position is ideal for individuals who have a passion for customer service and enjoy working in a fast-paced environment. As a Hotel Booking Agent, you will assist customers with booking hotel accommodations, answering inquiries, and providing excellent support to ensure a seamless experience for all clients.

Responsibilities:

  • Assist customers with booking hotel rooms and related services through phone, email, or online channels.
  • Provide customers with accurate and relevant information regarding hotel options, rates, and availability.
  • Address customer concerns or inquiries with professionalism and courtesy.
  • Ensure all bookings are processed accurately and in a timely manner.
  • Collaborate with hotel partners to resolve issues and improve booking efficiency.
  • Maintain a strong knowledge of hotel services and destinations to offer the best recommendations.
  • Achieve performance metrics related to customer satisfaction, booking accuracy, and response time.

Qualifications:

  • Previous experience in a customer service or reservations role is preferred.
  • Strong communication skills (both verbal and written).
  • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
  • Basic knowledge of hotel booking platforms and reservation systems is a plus.
  • High attention to detail and commitment to providing an excellent customer experience.
  • Self-motivated and able to work independently with minimal supervision.
  • Availability to work flexible hours, including weekends and holidays as needed.

Benefits:

  • performance-based bonuses.
  • Health and wellness benefits (specific benefits may vary by location).
  • development opportunities to advance your career.
  • Work-from-home flexibility with a collaborative team environment.

How to Apply:

If you are passionate about customer service and have a knack for helping others find the perfect accommodations, we encourage you to apply!

Job Tags

Remote work, Flexible hours,

Similar Jobs

Memorial Sloan Kettering Cancer Center

Faculty Position, Oncodermatologist, Dermatology Service, Department of Medicine, Basking Ridge NJ Job at Memorial Sloan Kettering Cancer Center

 ...portfolio of our Dermatology Service includes: Optical engineering Artificial intelligence Basic and translational science Epidemiology Clinical trials With over $5 million in annual funding from NIH, foundations, industry, and philanthropic sources, our... 

TBG | The Bachrach Group

Client Intake and Conflicts Analyst - Top Law Firm Job at TBG | The Bachrach Group

 ...We are partnered with a top national law firm seeing a Client Intake and Conflicts Analyst to join their growing team. Responsibilities include researching potential conflicts of interest, processing conflict of interest requests, and providing guidance to attorneys... 

Kimpton Hotels & Restaurants

Public Area Attendant - Kimpton Shorebreak Resort Job at Kimpton Hotels & Restaurants

 ..., and pool-area bathrooms clean.+ Dust, sweep, mop, vacuum all public areas and hallways.+ Clean elevator door and vacuum constantly....  ...sexual orientation, gender identities and genders. For our complete EEO policy click here ( .**Be Yourself. Lead Yourself. Make it Count.**

Sentry Insurance

Licensed Direct Sales Represnetative - P&C Job at Sentry Insurance

Responsible for selling and servicing Sentry products to meet growth, retention, profit and sales objectives. Products include specialty lines (Non-Standard Auto, Motorcycle) and personal lines (Homeowners, Auto, other) that Sentry is licensed to sell in the various states... 

Epsilon

Media Development Representative Job at Epsilon

Overview How Youll Make an Impact This role will be responsible for growing and maintaining partner relationships with publishers, inventory partnerships, and supply side exchanges. The MDR will have goals against a set of partners based on maintaining current...