Hotel Booking Agent (Remote) Job at Po Enterprises, Madison, WI

UzdwMTZFMTBGT1k5eW9JM1NVOVlHWDNz
  • Po Enterprises
  • Madison, WI

Job Description

About the Role:

We are seeking a motivated and detail-oriented Remote Hotel Booking Agent to join our dynamic team. This position is ideal for individuals who have a passion for customer service and enjoy working in a fast-paced environment. As a Hotel Booking Agent, you will assist customers with booking hotel accommodations, answering inquiries, and providing excellent support to ensure a seamless experience for all clients.

Responsibilities:

  • Assist customers with booking hotel rooms and related services through phone, email, or online channels.
  • Provide customers with accurate and relevant information regarding hotel options, rates, and availability.
  • Address customer concerns or inquiries with professionalism and courtesy.
  • Ensure all bookings are processed accurately and in a timely manner.
  • Collaborate with hotel partners to resolve issues and improve booking efficiency.
  • Maintain a strong knowledge of hotel services and destinations to offer the best recommendations.
  • Achieve performance metrics related to customer satisfaction, booking accuracy, and response time.

Qualifications:

  • Previous experience in a customer service or reservations role is preferred.
  • Strong communication skills (both verbal and written).
  • Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
  • Basic knowledge of hotel booking platforms and reservation systems is a plus.
  • High attention to detail and commitment to providing an excellent customer experience.
  • Self-motivated and able to work independently with minimal supervision.
  • Availability to work flexible hours, including weekends and holidays as needed.

Benefits:

  • performance-based bonuses.
  • Health and wellness benefits (specific benefits may vary by location).
  • development opportunities to advance your career.
  • Work-from-home flexibility with a collaborative team environment.

How to Apply:

If you are passionate about customer service and have a knack for helping others find the perfect accommodations, we encourage you to apply!

Job Tags

Remote work, Flexible hours,

Similar Jobs

Poly6

Principal Additive Manufacturing Engineer - Sand 3D Printing Job at Poly6

 ...JOB DESCRIPTION: Principal Additive Manufacturing Engineer Sand 3D Printing Cleveland, OH, USA Join our innovative team where we specialize in the advanced additive manufacturing and automation for industrial casting in aerospace and defense. We partner with Consolidated... 

Lighthouse Lab Services

Histology Technician / Histotechnologist (HT/HTL) Job at Lighthouse Lab Services

 ...precautions and safety. Candidate Profile: ~ B.S. in Biology, Medical Laboratory Science, or related field ~ Completion of...  ...proven success placing job seekers in positions ranging from entry-level Medical Technologists to seasoned Laboratory Directors. We recruit... 

Bryan College

Assistant Volleyball Coach Job at Bryan College

Position SummaryThe Assistant Womens Volleyball Coachs responsibilities will be to assist the head coach in directing all...  ...volleyball coach and athletic directorPromoting the academic success of the student-athleteAssisting with the discipleship of student-athletes... 

House of Paws Pet Care LLC

Midday Pet Sitter / Dog Walker Job at House of Paws Pet Care LLC

 ...Looking for a caring & loving pet sitter and dog walker to add to our ever-growing team who is interested in making up to $1000 a month...  ...own vehicle to travel to clients' homes for pet sitting and dog walking assignments. For every member of our amazing team, we provide... 

Capstone Logisitcs

Grocery Delivery Driver-Independent Contractor Job at Capstone Logisitcs

 ...transportation costs. Capstone Logistics is seeking Experienced Independent Home Delivery Contractors to provide excellent, reliable, pick...  ...a large customer base and many opportunities for Independent Courier Drivers to succeed and grow their business. For more...