Job Description

Job ID: 508887

Exempt

Oldcastle Infrastructure™ , a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.

Job Summary

Oldcastle Infrastructure Inc. is looking for a Applications Analyst to support our Estimating and Drafting teams. The ideal candidate will have a background in manufacturing, ideally in precast concrete. This role is the front line of support for Sales and Estimating users in key quoting and drafting processes on the Logik.io software.

This position will report to the Lead, Enterprise Application Analystand will work closely with the Logik.io development team and Master Data Management (MDM) teams, the service desk, and other IT teams.

Oldcastle Infrastructure is looking for a service focused individual with strong expertise with drafting, estimating and sales, strong business acumen, and outstanding problem-solving skills to join our team as Enterprise Applications Analyst – Sales & Estimating. The Enterprise Applications Analyst – Sales & Estimating, provides hands on delivery of system configuration, set up, and improvements for Oldcastle Infrastructure’s applications, specifically Logik.io. In addition, the IT Systems Application Analyst leverages business process knowledge and technology acumen to perform testing of application updates, and troubleshooting of user reported issues. He or she partners closely with strategic business stakeholders and other Information Technology teams to define and lead projects related to application changes, acquisition integration, and enhanced solution delivery.

Job Location

This is a remote position that can be located in any state in the US

Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Support the Logik.io systems ensuring emphasis on expertise, accountability, and cross functional collaboration.
• Partner with members of the Salesforce and CPG organization and IT to deliver high quality strategic solutions that enable enterprise process efficiency, visibility, insights and structure.
• Ensure engagement of all relevant stakeholders and identification of requirements from both a system and process perspective.
• Manage Salesforce cases and ServiceNow incidents entered by the users to ensure timely response and resolution to issues which may include collaborating with other teams within IT, conducting working sessions with users and performing root cause analysis.
• Partner with members of the Salesforce and CPQ organizations to deliver high quality strategic solutions that enable enterprise process efficiency, visibility, insights and structure. 
• Support and contribute to the learning of the end users by reinforce training and best practices within the solution.
• Identify opportunities for process improvements and propose solutions to enhance efficiency and productivity.
• Travel as needed, 10-20%.
  
   

Job Requirements

• Bachelor’s degree in Information Systems, Engineering, or similar discipline preferred.
• Manufacturing Background: 2+ years’ experience in manufacturing, with a preference for knowledge in precast concrete.
• Technical Expertise: Familiarity with Logik.io, and/or quoting and CAD drafting tools.
• Experience in a global, complex, multi-national manufacturing environment preferred.
• Salesforce certification a plus.
• Strong skills in relationship building among business stakeholders & colleagues.
• Strong verbal and written communication skills with a talent for translating complex business scenarios.
• Excellent documentation skills are required including process flows, business requirements, test scripts, and training job aids.
• Thorough understanding of IT processes specifically change management.
• General understanding of project management.
• Insightful and analytical contributor that provides valuable observations.
• Problem solver with ability to breakdown complex situations and provide solutions.
• Proactive contributor that can work in fast-paced, growing, and dynamic environment.
• Advanced analytical, diagnostic, and technical skills.
• Sitting for extended periods of time.
• Ability to safely lift up to 50 pounds.
• Ability to travel (overnight) as required, up to 20%, depending on projects and business needs.
• Ability to drive up to 4 hours for onsite services and meetings.
• Must undergo background check and drug testing.
• The position may require work outside of normal business hours in response to critical incidents or business-impacting project deliverables.

Salary

• Salary range for this role is $100,000 - $115,000 and is eligible for performance based bonus opportunities. 

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. 

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