Customer Service Intern Job at Caterpillar, Inc., United States

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  • Caterpillar, Inc.
  • United States

Job Description

**Career Area:** Enterprise Cross Functional **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **About Cat Financial** Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial. **At Caterpillar, you build what matters-whether it's the career you want, crucial work skills, strong relationships or new digital technologies. There are big jobs to be done worldwide-building critical infrastructure, bolstering local economies, meeting the demand for energy-and that work is powered by our people, which is build through diversity, aiming to achieve the best results.** **If you are looking for personal and professional growth in a company with an inclusive culture that seeks equity, respect differences and believes in employee's potential, this is the right place! We consider in all positions people with disabilities, diverse gender, culture, labor unions, political beliefs, ethnicity, religion, age, generation, race, nationality and sexual orientation.** Caterpillar, in its continuous search to support the development of new talent, offers Internship programs with the intention of giving future new professionals the opportunity to develop impact projects within our organization. With this program, the student enhances the practice of their knowledge to the maximum and acquires their first professional experience.​ Caterpillar Financial is looking for a **Finance/Customer Services intern** to learn about Caterpillar Customer Experience culture through the support of critical processes to the Collections and Customer Service Team. Provide support for the development of continuous improvement projects in the area and be able to present it to our regional team as part of our Best Practices Strategy. * **Duration of the internship / Hours: minimum 1 year.** **Specific benefits** - University insurance for youth employment training (FOLA) provided by the company. - Amount of S/ 1,100 per month to cover expenses related to the development of the program. **What you will do:** + Assist in executing follow-up actions with customers on past due accounts + Basic Customer Inquiry Handling + Information Updating: Maintain and update customer contact logs, collections databases, and monitoring reports in internal systems. + Data Analysis Support: Assist in gathering and processing information related to collection performance and portfolio health, supporting the preparation of basic reports. + Provide support to the development of continuous improvement projects in the area and be able to present it to our regional team as part of our Best Practices Strategy. **Basic Requirements:** + Preferably students of Business, Finance, Economics or Accounting majors. + Demonstrated ability to apply effective oral, written, and listening communication skills with dealers, customers, company personnel, and the financial communities. + Attention to detail, excellent communication skills are all essential to this position. + Proficient in Microsoft Office applications for reporting purposes. (Advanced Excel) + Demonstrated ability to apply data collection and analysis skills. + Fluent in English desired but not restricted. \#LI \#Caterpillar100 **Posting Dates:** mayo 6, 2025 - mayo 14, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our Talent Community ( .

Job Tags

Internship, Local area, Worldwide,

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