Customer Service Job at CET2 LLC, Florissant, MO

VExWMDVrWjdIdWc5ellJM1MwcGFGbi9uSmc9PQ==
  • CET2 LLC
  • Florissant, MO

Job Description

CET2, LLC is looking for a customer service representative to join our team in our Florissant, Missouri office.

This person will drive customer satisfaction by fielding inquiries, qualifying applicants, and addressing pain points through excellent communication.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

 

Responsibilities :

  • Manage inbound and outbound customer communications - Answer incoming calls and make outbound calls to address customer questions, requests and issues.
  • Consult on customer success - Advise and assist customers to successfully complete their online applications.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate and up-to-date.
  • Track interactions in CRM - Record customers interactions in internal systems for transparency, accuracy and accountability.

Requirements :

  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Computer skills: Ability to navigate multiple screens at once.
  • Customer service experience is a plus
  • Call Center experience is a plus
  • ** While experience is a plus, it is not necessary as we have PAID on the job training!

Work Environment : Typical call center office environment. Fast paced, high customer service demand with a great deal of people interaction.

 

~ OFFERING~

  • Full Time - 40 hour work week!
  • $ Weekly Bonus incentives $
  • $401K with Matching!
  • $Paid Holidays
  • $Paid Time Off (PTO)

Benefits:

  • 401(k)
  • 401(k) matching
  • On-the-job training
  • Paid time off
  • Referral program

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Shift availability:

  • Day Shift (Required) OR
  • Night Shift (Required)

Ability to Commute: Required

Job Tags

Holiday work, Full time, Shift work, Day shift, Afternoon shift,

Similar Jobs

Advanced Decision Vectors, LLC

Security Management Specialist (Active TS/SCI) Job at Advanced Decision Vectors, LLC

 ...unclassified contract security requirements, contractor clearances, and secure facility compliance. This role requires a deep understanding of DoD security procedures, coordination with Facility Security Officers (FSOs), and administration of security databases to ensure mission... 

Med Source Consultants

Cardiologist - 7142 Job at Med Source Consultants

 ...Cardiologist 7142 LOCUM Cardiologist Enjoy the Seasons in Beautiful Burlington VT!* Client in Burlington, VT needs a Locum Tenens Cardiologist for inpatient general cardiology. * Shift Hours: Two consecutive weeks per month, weekend coverage includes patient... 

Dow Excavating

Class B CDL Dump Truck Driver Job at Dow Excavating

 ...Join Our Team as a Class B CDL Dump Truck Driver! Dow Excavating, a family-run excavation contractor located in Hollis, Maine, is seeking a reliable and safety-conscious Class B CDL Dump Truck Driver. We pride ourselves on our commitment to providing quality service and... 

Infinity Resources, Inc.

Diagnostic Radiologist Job at Infinity Resources, Inc.

(Physician/MD qualifications required) Radiology (Diagnostic) - Diagnostic radiologist to join an established practice associated with a successful 180 bed, acute care hospital. Broad range of medical and surgical specialists on the medical staff. Position details:... 

Yale New Haven Health

Certified Nursing Assistant- Patient Care Associate- Adult Inpatient Job at Yale New Haven Health

 ...the Patient Services Manager and the direction of the Clinical Nurse, performs specific duties that support patient care. These duties...  ...or GED; and CNA or other educational equivalent, i.e. Medical Assistant, Phlebotomy Technician, Student Nurse who has completed one...