The Grand Rehabilitation and Nursing at Barnwell is currently seeking a Concierge to join our team! Job Title: Concierge Position Type: Full-Time Pay Range: $17.00 to $18.00 per hour About Us At The Grand Healthcare System, we are committed to providing high-quality care in a welcoming and comfortable environment. Our beautiful residences, modern amenities, and compassionate staff make us a preferred destination for high-quality healthcare. We prioritize our residents' well-being and satisfaction, creating a unique and supportive environment for both staff and guests. Position Overview As the Concierge, you will play a pivotal role in ensuring a positive service experience for our residents, families, and visitors. Your main responsibilities will be coordinating guest hospitality services, creating a welcoming atmosphere, and maintaining a strong relationship with staff across all departments. The ideal candidate will excel in customer service, communication, and teamwork, and will be committed to exceeding expectations. Key Responsibilities Hospitality & Guest Services * Greet visitors and provide tours of the facility, ensuring they feel welcomed and informed. * Welcome new admissions with a personalized greeting and welcome bag. Ensure rooms are clean and ready for the new resident’s arrival. * Coordinate service-related activities to achieve customer satisfaction goals and minimize complaints. * Conduct rounds throughout the facility to engage with residents, families, and visitors, addressing concerns and ensuring satisfaction with care services. * Follow up with department directors on any concerns raised by residents, families, or visitors, ensuring they are addressed promptly. Surveys & Feedback * Administer both 'Entry Surveys' and 'Exit Surveys' to residents to gather feedback and improve service quality. Qualifications & Requirements * Ability to thrive in a fast-paced environment. * Experience in a long-term care or healthcare setting is preferred. * Strong teamwork skills and the ability to maintain positive relationships with all staff. * Exceptional customer service, interpersonal, and phone skills. * Excellent verbal and written communication skills. * Professional attitude with a willingness to accept new challenges. Work Schedule * Core Schedule: Monday through Friday from 11:00 AM to 7:00 PM. * Weekend Requirement: Must work one weekend per month. What We Offer * Competitive Salary: Base salary with rewarding bonus opportunities. * Comprehensive Benefits: Health insurance, 401(k), paid time off, and more. * Professional Growth: Opportunities for career advancement and continued development. * Innovative Training Programs: Ongoing training to enhance your skills and industry knowledge. * Supportive Team: Work alongside a dedicated team that values collaboration and providing excellent care. How to Apply If you are passionate about customer service and making a difference in the lives of residents and their families, we encourage you to apply today! Apply online today and a personal recruiter will reach out to you for next steps! Join The Grand Healthcare System and help us create a positive and welcoming experience for every guest, resident, and family. We are an Equal Opportunity Employer – M/F/D/V. Follow Us: See what we’ve been up to on Instagram:
Are you a tech enthusiast who enjoys solving problems? Join the UBREAKIFIX team as a Cell Phone Repair Technician and advance your career in the tech industry. At UBREAKIFIX, we value innovation, teamwork, and providing exceptional customer service.In this role,...
...completed on schedule, within budget, and to the highest quality standards. Key responsibilities include: Overseeing field and subcontractor personnel to ensure smooth project execution Managing the construction schedule, including short-interval production...
...providing credit and solutions to millions of people in the UK and soon in USA About the Role: Software Engineer - Summer Internship As a Software Engineer Intern at Bits, you'll dive deep into the world of software development, gaining hands-on experience...
...an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks.**Why you should join our Sales Team:**+ Competitive base salary,...
...Repair Technician - Cell Phone Laptop Tablet Computer Electronics We are looking for an experienced Cell phone Laptop Computer Tablet and Electronic and Mobile Devices Technician. Mobile Device Technician Cell Phone Tablet Repair Needed. Company Overview:...