Claims Service Representative
Hybrid Work Schedule
Buffalo, NY
Merchants Insurance Group, is a leading Property and Casualty Insurer in the Northeast, and is looking for a Claims Service Representative for our Central Claims team to join our Corporate Headquarters located in Buffalo, New York. Candidates who are interested in pursuing a rewarding career in property and casualty insurance are encouraged to apply.
The Claims Service Representative will become part of a dedicated team focused on providing outstanding customer service to our agents, insureds, claimants and other external customers.
Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First's Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2024), and a Top Private Company (2019-2024). Merchants has been granted Ward's 50 designation as a top-performing property-casualty insurance company for four consecutive years. In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America's Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list.
Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 8 full days per month in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues.
Essential Duties and Responsibilities include, but are not limited to:
Qualifications & Skills:
Merchants Insurance Group Pay information:
Merchants Insurance Group offers a competitive pay scale. The actual compensation will be determined based upon experience and other factors permitted by law. The initial pay range for this position is $39,000 - $52,000.
Merchants Insurance Group Benefits:
And many more exciting company benefits!! EOE
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