Job Description

Job Overview

We are looking for a skilled and experienced Business Analyst to join our team. The ideal candidate will have a strong background in analyzing large-scale software projects, especially CRM systems, and a proven ability to drive successful business outcomes. This role involves a mix of technical understanding, stakeholder communication, and hands-on analysis, delivered in both English and Arabic.

Key Responsibilities

• Conduct detailed analysis of complex software projects, especially CRM solutions

• Collaborate with stakeholders to gather requirements and translate them into actionable insights

• Prepare high-quality technical documentation and presentations in both Arabic and English

• Facilitate effective stakeholder engagement across various levels

• Support the software development lifecycle through continuous feedback and validation

• Work closely with internal teams and clients to address business challenges with creative and collaborative solutions

Requirements

• 5–10 years of experience in business analysis or related roles
• Bilingual: Fluent in English and Arabic (verbal and written)
• Strong technical writing and documentation skills
• Proficiency in tools such as MS TFS , Jira , MS Office , and Visio
• Excellent presentation and communication abilities
• Strong critical thinking and problem-solving skills
• Proven experience working on large-scale software projects
• Ability to thrive in both office and client-site environments

Location: Primarily In-Office with occasional Client Site Visits
Work Mode: 30% travel required
Notice Period: Maximum 30 Days
Languages: English & Arabic (both mandatory)

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