Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a great experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability

• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• Have superb communication skills, organizational skills, and problem-solving skills
• A proven record of experience managing a team, preferably in a hospitality role, is required
• Must have at least 3 or more years of experience in the hospitality field
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service

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